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Referrals

Children and youth referred, will be actively receiving services under the Ministry of Child and Family Services. Individuals experiencing family concerns such as domestic violence, child abuse/ neglect, abandonment, failure to thrive, attachment issues will receive services that are unique to their own individual / family needs. To make a referral, please email or call the Main Office.

SERVICE USERS RIGHTS AND RESPONSIBILITIES?

As a service user you have the right to:

  • Be treated with respect
  • Receive services in a safe & clean place
  • Receive services no matter what your race, religion, sex, age or disability
  • Have your opinions about your care heard and used to improve our services
  • Receive help if you do not believe you are being treated fairly

As a service user of Precious Cargo, you have a responsibility to:

  • Be courteous to other participants and staff
  • Relate your strengths, needs, abilities and preferences to your Family Support Worker as honestly and completely as possible
  • Ask questions about anything you don’t understand
  • Inform your Family Support Worker should you have any special needs
  • Actively participate in your visits and in meeting your parenting goals
  • Inform your Family Support Worker, or management, if you wish to discontinue a visit
  • Abstain from alcohol and drug use for 24 hours prior to services

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If a program participant feels their rights have been breached, please contact Precious Cargo Community Support Services within 24hours at (403) 874-4848 or office@prcargo.

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